Resentment
The temptation to react sharply and defensively is very great, yet we know that, as Trustees of the Merciful, we should not do so. Not only is it contrary to the spirit of the instructions of the Master and the Guardian, with which you are thoroughly familiar, but giving vent to such reaction tends to evoke resentment rather than bringing about the desired result.
- Letter from the Universal House of Justice, dated January 25, 1972, to a National Spiritual Assembly
Quote of the Day
Istijlal 10 Jamal 183 B.E.
Further, it is sometimes the case that staff members at your National Center, in their eagerness to be exactly and completely obedient, carry out the instruction of your Assembly with a sharpness of manner and tone that hurts people and provokes resentment against the very body the staff are striving to serve with loyalty and devotion.
The Universal House of Justice – 1994 May 19, response to US NSA